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We look for billion-dollar industries operating on decades-old assumptions. While others fight for incremental improvements in crowded markets, we identify fundamental flaws that everyone accepts as "just how things are."
We find the massive problems hiding in plain sight — the ones so big that entire industries have given up trying to solve them.
That's where we begin.
Our innovations combine technologies and approaches that experts say "can't work together."
We build solutions that industry veterans call "impossible" until they see them working. If competitors can quickly copy it, we haven't innovated enough. Our solutions should feel like they're from five years in the future.
Creating new technology isn't enough — we create new language. When we built personal video messaging for restaurants, we didn't call it "better CRM." We created and trademarked Hospitality Relationship Management™.
This isn't about legal protection — it's about owning the conversation. When you define the category, you define the rules.
We don't just build products; we build protected categories that we own forever.
Category creators capture 76% of the market value — not by competing, but by defining what "good" looks like.
We set the standards that others scramble to meet.
By the time competitors adapt, we've already moved the goalposts again.
Domination isn't about market share — it's about making the entire industry play by the rules we created.

Current Ventures

The Inventor of Hospitality Relationship Management™
We identified a $200 billion problem: Customer Relationship Management (CRM) platforms treating guests like transactions instead of relationships. While competitors fought over payment processing fees, we created an entirely new category.
ResolutionDigital.ai enables business owners in the Hospitality Industry to send personal video messages through individual branded mobile apps, achieving 10x higher engagement than traditional marketing. With 11 industry firsts including the revolutionary Customer Privacy Portal and Video-to-Revenue Attribution, we didn't just build better Hospitality software — we redefined what hospitality technology should be. The result? 87% guest retention rates and 3.2x revenue increases for our partners.
ResolutionDigitalMedia, LLC is currently working on two new ventures offering AI Solutions for Southwest Florida industries.
Coming in 2026

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Founder and CEO
Greg Parker founded ResolutionDigitalMedia, LLC in the winter of 2025. He is also the creator of ResolutionDigital.ai and founder of Hospitality Relationship Management™, an innovative new business category that gives business owners more control over their brand. Parker is a seasoned media veteran with 25 years of experience in television, radio, and online content. Having anchored newscasts for NBC and ABC across the country, Parker has earned awards for journalistic excellence. A proven expert in advertising and marketing, he crafts compelling narratives to drive success for Southwest Florida businesses.

Greg@ResolutionDigitalMedia.com